Accessibility Statement

1. Our Commitment to Accessibility

DuctCare Expert is committed to ensuring that our website is fully usable and accessible to individuals of all abilities. We strive to provide a digital experience that meets the standards defined by the Web Content Accessibility Guidelines (WCAG 2.1 Level AA).

2. Actions We Are Taking

To achieve accessibility compliance, we systematically incorporate the following practices into our website design and coding cycles:

• Using semantic HTML elements to ensure correct document outline and parsing by screen readers
• Maintaining high color contrast ratios for all core text components, labels, and icons
• Enforcing descriptive alt attributes for all primary and educational images
• Ensuring keyboard-navigable focus states and interactive elements across navigation menus and booking forms
• Structuring clear and accessible error alerts and instructions on forms

3. Ongoing Review

We monitor guidelines and perform regular accessibility audits to check for usability issues. We test navigation flows and form interactions to make sure our digital resources remain easy to navigate for assistive technology users.

4. Feedback & Contact Channels

If you encounter any difficulty navigating our website, or if you have suggestions on how we can improve accessibility, please reach out to us:

• Phone: +1 (832) 650-5060
• Email: contact@ductcareexpert.com

We work to review and address all user feedback within 3 business days, ensuring that our site is comfortable and welcoming for everyone.