How DuctCare Expert collects, uses, and safeguards your information when you interact with our website and estimate request forms.
When you submit a service request, request a callback, or contact DuctCare Expert through our website, we collect personal details that you voluntarily provide. This includes:
Information collected through our online forms is used strictly for operational and customer service purposes:
We do not sell, rent, or trade customer contact details to third-party marketing companies.
We use standard performance monitoring tools, including Google Analytics and Vercel Analytics, to understand website traffic, aggregate user engagement, and technical site performance. These analytics platforms process anonymous usage metrics (such as page views and session durations).
Our analytics configuration strictly filters personally identifiable information (PII) to ensure your contact data and precise street addresses are never transmitted into tracking payloads.
DuctCare Expert employs standard industry encryption protocols (HTTPS/TLS) to secure data transmission between your browser and our servers. Access to customer inquiry logs is restricted to authorized dispatch representatives and support staff.
If you have questions about our privacy practices or wish to update or remove contact information submitted via our forms, please contact us at contact@ductcareexpert.com or via phone at (832) 650-5060.